The number of inquiries regarding the construction of apartment buildings has increased.

In 2024, approximately 1,700 appeals were received. As a result of the measures taken in favor of consumers, around 20 billion sums were recalculated.

An analysis of contracts from 129 construction companies revealed the following violations:

• In 80% of contracts, the right to recalculation is predominantly granted to construction companies, while only 20% of the contracts distribute this right between both parties.
• In 58% of contracts, there is no mention of the right to recalculation in case of discrepancies in the total area upon completion of construction.
• In 37% of contracts, obligations related to construction work within the apartment are absent.
• In 18% of contracts, the rights and obligations of the parties are not specified.
• In 39% of contracts, the deadline for the completion of the construction project is not indicated.
• In 51% of contracts, there is no provision for penalties payable for each day of delay in the completion of the project.
• In 86% of contracts, the right for both parties to terminate the contract is included, of which:
• In 41%, this right takes into account the interests of both parties,
• In 59% – it considers only the interests of the construction company.
• In 14% of contracts, there is no clause regarding the possibility of contract termination.
• In 74% of cases, if the contract is unilaterally terminated, the refund period for the buyer is set between 30 to 180 days, and in some cases – up to 24-36 months.
• In 84% of contracts, there are no warranty periods provided by the construction company after the apartment is handed over to the buyer.
• In 82% of cases, the obligation to remedy identified defects during the warranty period is not specified.

The Competition Committee offers the following recommendations to homebuyers:

• Carefully review the terms of the contract.
• Check key points (construction timelines, rights and obligations of the parties, their balance, construction and commissioning periods, and liability for delays).
• Ensure the reliability of the company and construction organization (this can be verified in the electronic registry and the "Shaffof Kurilish (Transparent Construction)" system).
• Make payments exclusively through bank cashiers.